The Refund and Exchange Policy ( Retail Sales Policy)
If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at: Refund@ebahja.com
Return Policy
If you wish to return your item, we must receive your request within <7 days> of the date you received your item.Fill the (Form)
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
Refunds
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If refund application approved, the money will be refunded to your wallet in your account in ebahja.com and we will let you use this fund in buying any item from our site. Refund will be done within a week from approval.
Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please fill the following (Form) and send it within 7 days of receiving your product to begin the process.
Return Shipping
After you’ve submitted a return request by filling the following form (Form), we will send the shipping company to your address to collect the item.
Final Sale Items
If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.
Refund and Exchange Form
REFUND FORM
